Privacy Policy
Last updated: October 2026
Who we are
SuperSpeech ("we", "us") operates superspeech.biz, a service that writes personalised speeches using artificial intelligence. If you have any questions about this policy or your data, contact us at hello@superspeech.biz.
What we collect
- Account details — your name and email address when you create an account (handled by Netlify Identity).
- Questionnaire answers — the details you give us about the occasion, the people involved, stories and preferences. This can include sensitive personal information (for example, details about a deceased relative for a eulogy).
- Order and speech records — the speeches we generate for you, your edit requests, and your package choice.
- Communications — emails and messages you send us, and our replies.
How we use it
- To generate your speech using AI (your questionnaire answers are sent to our AI provider, Anthropic, for processing only).
- To store your orders, speeches and messages so you can access them in your dashboard (stored in Google Firebase).
- To email you your speech, edits, and replies to your questions (via our email provider, Spacemail).
- To respond to support requests.
We do not sell your data, share it for advertising, or use it to train AI models for other customers.
Marketing emails (mailing list)
If you choose to join our mailing list (via the Tips page), we store your email address in Firebase and use it to send you speech-writing tips, occasional offers and updates via our email provider, Spacemail. Joining is optional — consent is the legal basis for these emails. Every email we send includes an unsubscribe link, and you can also email hello@superspeech.biz at any time to be removed. We never add people who haven't asked to join, and we never share or sell the list.
A note about other people's information
Our questionnaires ask about the people your speech is about. Please only share information you are comfortable sharing and, where appropriate, that you have the person's knowledge or permission to share. We treat it with the same care as your own data.
Who processes your data
- Netlify — website hosting and account authentication
- Render — backend server hosting
- Google Firebase — secure database storage
- Anthropic — AI speech generation (processes questionnaire answers to write your speech)
- Spacemail (Spaceship) — email delivery
Some of these providers process data outside the UK; they do so under appropriate safeguards (such as standard contractual clauses).
Cookies
We don't use advertising or analytics cookies. Your login session is stored in your browser (localStorage) by Netlify Identity so you stay signed in.
How long we keep it
We keep your account, orders and speeches while your account is active so you can access them anytime. Email us at hello@superspeech.biz to have your account or any specific data deleted.
Your rights
Under UK GDPR you can ask us to access, correct, export or delete your personal data, and to restrict how we use it. Email hello@superspeech.biz and we'll respond within 30 days. If you're unhappy with how we handle your data you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes
If we change this policy we'll update this page and the date above.